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Title
Text copied to clipboard!Bug Tracking Supervisor
Description
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We are looking for a Bug Tracking Supervisor who will play a key role in ensuring the quality of software products by identifying, documenting, and tracking bugs throughout the development lifecycle. This position requires a high level of attention to detail, technical literacy, and the ability to communicate effectively with development, testing, and customer support teams.
As a Bug Tracking Supervisor, you will be responsible for managing bug tracking systems, analyzing reported issues, categorizing and prioritizing bugs, and monitoring their resolution. You will also collaborate with QA teams to ensure bugs are properly documented and resolved according to quality standards.
Your role will include reporting on bug trends, identifying recurring issues, and suggesting process improvements to reduce future bugs. You will serve as a key liaison between technical and non-technical teams, ensuring all stakeholders have accurate and up-to-date information on bug status.
The ideal candidate has experience with bug tracking tools such as Jira, Bugzilla, or Trello, an understanding of the software development process, and the ability to analyze technical information and communicate it clearly. Experience working with agile teams and knowledge of basic software testing principles is also desirable.
If you are an organized, analytical, and communicative individual who wants to contribute to the quality of software solutions, we invite you to apply for this position.
Responsibilities
Text copied to clipboard!- Track and document software bugs
- Categorize and prioritize reported issues
- Collaborate with development and testing teams
- Manage bug tracking tools (e.g., Jira, Bugzilla)
- Generate reports on bugs and trends
- Monitor bug resolution status
- Propose process improvements to reduce bugs
- Communicate with customer support to gather information
- Maintain an up-to-date bug database
- Participate in QA meetings and reviews
Requirements
Text copied to clipboard!- Experience with bug tracking tools (Jira, Bugzilla, Trello)
- Understanding of the software development process
- Ability to analyze technical information
- Excellent communication skills
- Organized and detail-oriented
- Knowledge of software testing principles
- Experience working with agile teams is a plus
- Ability to work in a team environment
- Intermediate to advanced English proficiency
- Ability to work under pressure and meet deadlines
Potential interview questions
Text copied to clipboard!- Which bug tracking tools have you used?
- How do you approach categorizing and prioritizing bugs?
- How do you communicate technical information to non-technical teams?
- Do you have experience with agile methodologies?
- How do you ensure all bugs are properly documented?
- What do you do when a bug cannot be immediately reproduced?
- What metrics do you use to track software quality?
- How do you collaborate with QA and development teams?
- How do you manage multiple tasks simultaneously?
- What is your approach to resolving recurring issues?
